MEG ESJA MATICH

The $1.1B Question: Repositioning a legacy tech giant for the cloud era

Year
2020-2021
Contribution
Research | Planning | Execution | Leadership
Outcome
  • $1.1B pipeline influenced in 12 months
  • 167% YoY growth in Cloud Data Services
  • 13× longer time on site among brand-engaged visitors
  • 3× higher form-fill conversion among brand-engaged visitors
  • 24% download rate on ungated content, 4–5× industry benchmark
  • 9.3% direct-to-revenue-stream traffic from content

What I did

NetApp is a global cloud solution with native products within Google Cloud, Microsoft Azure, and Amazon Web Services. But its decades-long reputation as a provider of on-premises servers was holding the company back.

I was selected by executive leadership to sponsor content strategy for a newly created team, Reputation-to-Revenue. Together, we not only rebranded NetApp cosmetically, but we also shifted from “what we want to say we do” to focusing on buyer’s questions: “What do I do?” and “Did I do the right thing?” and combining product manager thinking with brand strategy.

To that end, we built a complete ecosystem ranging from fun commercials and sponsored content to analyst papers and webinars, and technical deep dives.

The centerpiece: Ahead in the Cloud — NetApp paid post in The New York Times

Scroll inside the frame to read the full feature.

Brand Revenue FY22 results: 882K visitors, 84% new to NetApp, and 13× longer time on site from brand interaction
The results: Brand Revenue FY22